Intelligent access to public information
when citizens need it

Lynx transforms bulletins, regulations and public documentation into clear, reliable and traceable answers. A new way to bring administrative information closer to citizens, reducing access barriers and enabling natural language queries based on official sources.

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 See how it works

A lot of information,
hard to find

Lack of clear answers

Information published in official gazettes and bulletins is rigorous, but its format and language make it difficult for many people to find concrete answers to their questions without having to read long, technical texts.

Overwhelmed support channels

When the interpretation of official information is not straightforward, queries multiply. Phone lines, emails and in-person services receive questions about already published content, overwhelming support teams.

Repetitive queries

Administration teams spend a great deal of time clarifying deadlines, requirements or procedures already covered in official bulletins, taking resources away from higher-value tasks.

Widespread frustration

The difficulty in understanding official information generates frustration both among citizens and internal teams, affecting the overall perception of the public service.

Reliable
and official answers

Does not invent answers

Lynx generates answers exclusively from official information validated by the organisation, avoiding external interpretations or unverified content.

Uses controlled sources

The system works only with content incorporated by the organisation itself, ensuring consistency, control and alignment with current information.

Facilitates access to official information

Lynx makes existing information more accessible, helping users locate and understand regulatory content without altering it.

Real
benefits

Better access to information

Lynx helps users, citizens or clients find clear answers autonomously, without having to navigate multiple documents or channels.

Less load on support channels

By providing direct answers to recurring questions, the volume of queries received by phone, email or in-person services is significantly reduced.

Greater efficiency for teams

Internal teams no longer spend time on repetitive clarifications and can focus on higher-value tasks and service improvement.

Coherent and controlled information

All answers come from a single official source, ensuring coherence, up-to-date content and control over the information provided.

Responsible use of artificial intelligence

AI is applied with a practical and controlled approach, always at the service of the organisation and its people, with no risk of unverified answers.

Discover Lynx
in action

We adapt
to your organisation

 

 

 

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Lynx adapts to the needs of each organisation and can be deployed in different environments, always maintaining control over information.

  • Configurable according to content and context
    Lynx adapts to the information and needs of each organisation, respecting its context, structure and priorities.
  • Deployable as SaaS or on-premise
    The service can run in the cloud or on the organisation's own infrastructure, depending on its technical and security requirements.
  • Integrable with existing systems
    Lynx connects easily with systems and platforms already in use, avoiding duplication and facilitating deployment.
  • Full data control
    The organisation always retains control over its information, sources and data usage, ensuring security and governance.
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Responsible technology
at the service of
information

Why Lynx. Why imaxin

Lynx was born from an innovation project funded by the IGAPE and developed over the past year, and is now evolving into a service ready for use in real-world environments.

At imaxin we have extensive experience in public administration, languages and artificial intelligence, with an ethical, responsible and public-service-oriented approach. This track record is complemented by a rigorous approach to security: imaxin holds certification under the National Security Framework (ENS) at medium level, ensuring the protection of information and compliance with the requirements of institutional environments.

Lynx is the result of that combination of innovation, experience and technological responsibility, applied to a concrete challenge: making information better understood and truly reaching people.

 

Discover how
Lynx can help
your organisation

Get a free platform demo

Book a demo to see how the Lynx platform accelerates the search process across your content.